Library operations and services | |||||||||||||||||||||||||||||||||||||||||||||||||||
Library management systems Ex Libris library management systems After securing a Premier Partnership Agreement in 2001 with Ex Libris, a leading provider of library automation systems, the Library moved to upgrade its systems to the full range of Ex Libris products, completing the process by the middle of 2002 and becoming the first partner worldwide to do so. Sue White, in her capacity as Acting University Librarian for the period between the departure of Vicki Williamson in November 2001 and the arrival of Imogen Garner in July 2003, oversaw this migration of the Library system to the ExLibris range of products. The University recognised the achievement by granting a Vice Chancellor’s Award for Excellence in 2002 to the Library staff involved with the implementation of the systems. Digital archives using Ex Libris Digitool Under the Partnership Agreement, Library staff and Ex Libris developers worked collaboratively to develop the company’s asset management system Digitool so that it could manage archival collections in a digital environment. The John Curtin Prime Ministerial Library’s (JCPML) archival collection was used as the model. In 2003, the JCPML’s Electronic Research Archive (ERA) was migrated to the new Digitool platform, bringing significantly improved functionality to client access as well as workflow efficiencies for Library staff. ERA delivered seamless access to digital objects as images, fully searchable text, audio and video, whilst still preserving the hierarchical context of objects, an important consideration for archival materials. Upgrades and additions - Ex Libris products Throughout the decade, the work of upgrading to new versions of the Ex Libris products as they became available was significant. Each new version or additional product brought improvements, such as better control and efficiency in managing collections and processes 17 and enhanced access for clients in finding information in an increasingly electronic environment. For example, automated RSS feeds were introduced in 2005 to alert clients to recent additions to the catalogue. A new generation online catalogue New generation library systems By the end of the decade, a number of companies had begun development of products which aimed to integrate and manage the diverse collection-related activities of libraries in the electronic environment. In the past, development had centred on improving existing systems which dated from the time when collections were largely print based. Loans The number of loans of physical items in the collection, while still significant, has decreased in recent years. In 1994, 484 000 loans were made and a decade later the figure was 463 000. Reflecting the impact of the availability of e-books, e-Reserve and other electronic information sources, the number of loans in 2011 was down 35% on the 2004 figure to just under 302 000. Electronic document delivery By mid 2003, the Library had implemented the Local Inter-lending and Document Delivery Administration System (LIDDAS) to manage document delivery. This enabled Curtin clients to initiate document delivery and loan requests via the Library’s website. |
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Within three years, the system was able to deliver electronic documents directly to clients’ desktops. The efficiencies meant the Library was able to reduce the costs for clients and in May 2008, all document delivery charges were dropped. Not surprisingly, this proved popular with clients and demand for the service increased. |
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