Technical FAQs

Some hints to help you with technical issues.

What web browsers work well with the website and Electronic Research Archive?

The JCPML web site requires a web browser enabled for javascript. ERA uses Digitool, a digital asset-management system developed by ExLibris. Most digital files in ERA display equally well in all web browsers but files which are accessed by linking to the National Archives' Recordsearch database are best viewed with browsers other than Internet Explorer (eg Firefox works well).

How are images and audivisual materials presented?

Images are presented as jpeg files.

Audio and video are presented as streaming files via Curtin University's iLecture site. Video is accessible as Flash or Quicktime streaming movies with a choice of bandwidth and can also be downloaded as Window Media files.

Audio is accessible as Quicktime, Flash or Windows Media files. You can listen to the audio in real time or download as podcasts.

High bandwidth streaming videos on the JCPML web pages are best viewed with a fast internet connection, preferably ADSL or greater. Poor performance may be experienced with a 56k modem.

Before searching ERA, viewing video or listening to audio, you may wish to check whether you have the necessary softwar on your computer: listen to an audio clip or view a video.